AttachUserData
This operation is part of the Email API section of the Web Services API.
Overview
Adds the specified user data to the email interaction.
Request URL | /api/v2/me/emails/{id} |
---|---|
HTTP Method | POST |
Required Features | api-multimedia |
Parameters
Parameter | Value |
---|---|
operationName | AttachUserData |
userData | The key value data to attach. |
Sample
Request
POST api/v2/me/emails/0071023821aec011 { "operationName": "AttachUserData", "userData": { "UserData1":"DATA1", "UserData2":123456789 } }
Response
{ "statusCode": 0 }
Notification
Message for Processing email
{ "referenceId": 11, "notificationType": "PropertiesUpdated", "messageType": "EmailStateChangeMessage", "email": { "userData": { "Header_Content-Type": "multipart/mixed;boundary="===============0439449828=="", "RTargetTypeSelected": "2", "RTargetObjectSelected": "E-maildistributionforprocessing", "_ContainsAttachment": "false", "CBR-actual_volume": "", "RVQID": "", "To": "htcc@gplus-w2k3-gf80", "Header_Date": "Tue, 11Mar201410: 21: 56+0200", "_AttachmentsSize": "0", "_AutoReplyCount": 0, "RTargetObjSelDBID": "114", "DISP_KEY": "resolved", "Header_MIME-Version": "1.0", "Mailbox": "htcc@gplus-w2k3-gf80.emea.int.genesyslab.com", "CBR-Interaction_cost": "", "CBR-contract_DBIDs": "", "ContactId": "0000Wa9CAM6W018X", "RTargetAgentSelected": "12345", "CBR-IT-path_DBIDs": "", "RTargetAgentGroup": "E-maildistributionforprocessing", "RTargetRuleSelected": "", "FromPersonal": "", "UserData2": 123456789, "RTargetPlaceSelected": "a1", "_AttachmentFileNames": "", "UserData1": "DATA1", "RTenant": "Environment", "RRequestedSkills": None, "Origination_Source": "Email", "RRequestedSkillCombination": "", "RVQDBID": "", "RStrategyDBID": "785", "CustomerSegment": "default", "ServiceType": "default", "FromAddress": "qwerty@hpe-voicevm-34-23.genesyslab.com", "ServiceObjective": 0, "Header_Message-ID": "<ui4ywz6iz7enolp.110320141021@192.168.67.43>", "PegAGE-maildistributionforprocessing": 1, "RTargetRequested": "E-maildistributionforprocessing", "EmailAddress": "qwerty@hpe-voicevm-34-23.genesyslab.com", "RStrategyName": "SimpleEmailInStrategy", "Subject": "Test_V2" }, "from": "qwerty@hpe-voicevm-34-23.genesyslab.com", "contactId": "0000Wa9CAM6W018X", "capabilities": [ "Reply", "ReplyAll", "Transfer", "AddComment", "AttachUserData", "UpdateUserData", "DeleteUserData", "SetDisposition", "SetInFocus", "Complete" ], "uri": "http: //localhost: 8080/api/v2/email/00012a9HEEG030Q6", "to": [ "htcc@gplus-w2k3-gf80" ], "state": "Processing", "revelantResponseTemplateGroups": [ ], "id": "00012a9HEEG030Q6", "subject": "Test_V2" } }
Message for Composing email
{ "referenceId": 39, "notificationType": "PropertiesUpdated", "messageType": "EmailStateChangeMessage", "email": { "userData": { "DISP_KEY": "resolved", "UserData2": 123456789, "UserData1": "DATA1" }, "state": "Composing", "id": "01QG9WAK37H38024", "capabilities": [ "Cancel", "Send", "AddComment", "AttachUserData", "UpdateUserData", "DeleteUserData", "SetDisposition", "SetInFocus", "Transfer" ], "uri": "http: //localhost: 8080/api/v2/email/01QG9WAK37H38024" } }
This page was last edited on January 22, 2016, at 19:56.
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