9.0.001.09

Social Media Plugin for Workspace Desktop Edition Release Notes

9.x

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/12/18	Hot Fix					X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• eServices

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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Private messages in Facebook are now delivered to agents when the facebooksession.auto-answer option is set to true. Previously, some private messages were not delivered to agents in this scenario. (SMD-4778)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.001.09.