9.0.011.72

Social Media Plugin for Workspace Desktop Edition Release Notes

9.x

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
06/11/21	Update						X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Social Engagement

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

---

Agents can now mark a Facebook public interaction as Done when the interaction is active. (SMD-6805)

---

An issue that prevented the plugin from reading the creation time of Twitter interactions (public and private) is fixed. (SMD-6920)

---

The plugin now displays the character count correctly and highlights the characters that exceed the character limit in Twitter interactions. (SMD-6917)

---

Upgrade Notes

No special procedure is required to upgrade to release 9.0.011.72.