9.0.011.36

Social Media Plugin for Workspace Desktop Edition Release Notes

9.x

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
08/06/20	Hot Fix					X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Social Engagement

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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The plugin now displays the outbound Facebook comments from agents on Facebook public posts regardless of the WDE theme selected. Previously, the outbound comments were not displayed when a non-default theme was selected. (SMD-6566)

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An issue that prevented the plugin from reading Facebook object IDs correctly is fixed. (SMD-6547)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.011.36.