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Social Media Plugin for Workspace Desktop Edition 9.0.x Release Note

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.

This Release Note applies to all 9.0.x releases of Social Media Plugin for Workspace Desktop Edition. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 9.0.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
9.0.017.06 09/16/24 Update X
9.0.015.06 04/18/24 General X
9.0.015.03 03/06/24 General X
9.0.012.51 12/12/23 Update X
9.0.012.42 05/23/23 Hot Fix X
9.0.012.39 04/03/23 Hot Fix X
9.0.012.37 02/10/23 Hot Fix X
9.0.012.35 01/11/23 Hot Fix X
9.0.012.32 11/28/22 Hot Fix X
9.0.012.30 11/15/22 Hot Fix X
9.0.012.29 09/19/22 Hot Fix X
9.0.012.25 06/24/22 Hot Fix X
9.0.012.21 04/20/22 Update X
9.0.012.15 02/07/22 Update X
9.0.012.12 12/03/21 Update X
9.0.012.07 10/15/21 Hot Fix X
9.0.011.81 09/14/21 Hot Fix X
9.0.011.72 06/11/21 Update X
9.0.011.68 04/30/21 Hot Fix X
9.0.011.64 03/17/21 Hot Fix X
9.0.011.62 02/26/21 Hot Fix X
9.0.011.60 01/22/21 Hot Fix X
9.0.011.58 12/01/20 Hot Fix X
9.0.011.54 11/10/20 Hot Fix X
9.0.011.50 10/26/20 Hot Fix X
9.0.011.45 10/13/20 Hot Fix X
9.0.011.41 09/23/20 Hot Fix X
9.0.011.38 08/27/20 Hot Fix X
9.0.011.36 08/06/20 Hot Fix X
9.0.011.35 07/10/20 Hot Fix X
9.0.011.31 06/15/20 Hot Fix X
9.0.011.24 05/15/20 Hot Fix X
9.0.011.16 04/22/20 Hot Fix X
9.0.011.08 03/20/20 Hot Fix X
9.0.011.04 02/24/20 Hot Fix X
9.0.011.03 02/19/20 Hot Fix X
9.0.010.02 01/31/20 Hot Fix X
9.0.009.07 12/26/19 Update X
9.0.008.03 10/01/19 Update X
9.0.007.16 08/13/19 Hot Fix X
9.0.007.11 07/05/19 Update X
9.0.006.21 04/12/19 Update X
9.0.005.14 02/20/19 Hot Fix X
9.0.005.10 12/18/18 General X
9.0.004.05 09/27/18 General X
9.0.003.10 07/25/18 Hot Fix X
9.0.003.07 07/10/18 General X
9.0.002.05 05/11/18 Hot Fix X
9.0.002.02 03/27/18 General X
9.0.001.09 03/12/18 Hot Fix X
9.0.001.01 12/22/17 General X

This Release Note lists the supported operating systems for each release at a high level. For more detailed information about the supported versions for each operating system, see the Messaging Apps/Social Engagement page in the Genesys Supported Operating Environment Reference.

For information about 8.5.x releases of Social Media Plugin for Workspace Desktop Edition, see the 8.5 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items


  • Windows 7
  • Windows 8
  • Windows Server 2008
  • Windows Server 2012

Discontinued as of: 9.0.012.51


  • Support for RSS media type (including Options from template) has been removed

Deprecated as of: 9.0.012.51


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Social Media Plugin for Workspace Desktop Edition, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Social Media Plugin for Workspace Desktop Edition, see the following documentation:

Release Notes for other Genesys components are available here.

This page was last edited on September 17, 2024, at 06:22.
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