Query Tasks Block
Contents
- 1 Query Tasks Block
- 1.1 Name Property
- 1.2 Block Notes Property
- 1.3 Extensions Property
- 1.4 Exceptions Property
- 1.5 Task Data
- 1.6 Variables Mapping Property
- 1.7 Service ID Property
- 1.8 State ID Property
- 1.9 Task Status Property
- 1.10 Task Type Property
- 1.11 Condition Property
- 1.12 Logging Details Property
- 1.13 Log Level Property
- 1.14 Enable Status Property
- 1.15 ORS Extensions Property
Use this block to query the Universal Contact Server Database used for Context Services for active and completed tasks within a service for a specified service.
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The Query Tasks block has the following properties. The behavior of some properties will vary depending on whether you are in offline or online mode.
Name Property
Find this property's details under Common Properties for Callflow Blocks or Common Properties for Workflow Blocks.
Block Notes Property
Find this property's details under Common Properties for Callflow Blocks or Common Properties for Workflow Blocks.
Extensions Property
Find this property's details under Common Properties Context Services.
Exceptions Property
Find this property's details under Common Properties for Callflow Blocks or Common Properties for Workflow Blocks. You can also define custom events.
Task Data
Click the down arrow and select a variable to hold the output data for matching tasks.
Variables Mapping Property
Find this property's details under Common Properties Context Services.
Service ID Property
Find this property's details under Common Properties Context Services.
State ID Property
Click the down arrow under Value and select a variable that contains the ID of the newly entered/created state.
Task Status Property
This property controls whether Active, Completed, or All tasks are returned.
- Click under Value to display the button.
- Click the button to open the Task Status dialog box.
- Opposite Type, you can:
- Select Variable and select a variable that contains the name of the method to call.
- Select Literal and select one of the following: Completed, Active, or All
Task Type Property
Use this property to filter for specific task types.
- Click under Value to display the button.
- Click the button to open the Task Types dialog box.
- Click Add to open the Add dialog box.
- Opposite Type, click the down arrow and select one of the following:
- Context Services. Select a Task Type identifier for Value. If Context Services attributes have been mapped to Configuration Server Business Attributes, you can select a Task Types DB ID. If no Business Attribute is mapped in the UCS configuration, then UCS accepts any integer value which could represent a task type defined in an external client-specific database.
- Literal. Then enter a pre-configured task type from the Configuration Database.
- Variable. Then select the variable that contains the task type.
Condition Property
Find this property's details under Common Properties.
Logging Details Property
Find this property's details under Common Properties.
Log Level Property
Find this property's details under Common Properties.
Enable Status Property
Find this property's details under Common Properties.
ORS Extensions Property
Starting with 8.1.4, Composer blocks used to build routing applications (with the exception of the Disconnect and EndParallel blocks) add a new ORS Extensions property.