Flow Control Blocks
In an IPD, when an interaction is submitted from an interaction queue to a routing workflow, you can create multiple views per queue, with each view having its own set of conditions and managing submission of an interaction to a separate routing workflow. To support multiple views per interaction queue, the following Flow Control blocks are available when creating an IPD:
ORS Extensions Property
Starting with 8.1.4, Composer blocks used to build routing applications (with the exception of the Disconnect and EndParallel blocks) add a new ORS Extensions property.
This page was last edited on November 30, 2018, at 18:46.
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