9.0.011.16

Social Media Plugin for Workspace Desktop Edition Release Notes

9.x

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
04/22/20	Hot Fix					X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Social Engagement

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• Administrators can now set privileges for agents to access workbin and transfer features during Twitter interactions. (SMD-6278)

Resolved Issues

This release contains the following resolved issues:

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The plugin is now more resilient to memory leaks. (SMD-6417)

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The issue that caused the No media available error during creation of an outbound Facebook comment is fixed. (SMD-6372)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.011.16.