9.0.011.64

Social Media Plugin for Workspace Desktop Edition Release Notes

9.x

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
03/17/21	Hot Fix						X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Social Engagement

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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The plugin now includes the To parameter in the outbound Twitter Direct messages without any issue. (SMD-6827)

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An issue that prevented agents from marking a Facebook public interaction as Done is fixed. (SMD-6805)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.011.64.