9.0.011.81

Social Media Plugin for Workspace Desktop Edition Release Notes

9.x

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
08/09/21	Hot Fix						X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Social Engagement

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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An issue that prevented the plugin from loading image attachments in Twitter public and Twitter Direct Message interactions is fixed. (SMD-6947)

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An issue with preloading of MP3 and MP4 attachments in Facebook private message interactions is fixed. The plugin now plays the attached MP3 or MP4 files properly. (SMD-6939)

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The scrollbar in the chat transcript of Facebook private interactions now works as expected. Previously, the scrollbar stopped responding when the chat history was too long. (SMD-6936)

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Upgrade Notes

You must upgrade the Cloud API Driver for Facebook and Cloud API Driver for Twitter to 9.0.011.57 if you upgrade Social Media Plugin for Workspace Desktop Edition to 9.0.011.81.