9.0.012.15

Social Media Plugin for Workspace Desktop Edition Release Notes

9.x

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in 9.0.001.01.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
02/07/22	Update						X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Social Engagement

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• The plugin is now compliant with Twitter when processing the outbound interactions created by agents. (SMD-7096)

Resolved Issues

This release contains the following resolved issues:

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An issue that prevented the plugin from creating a Twitter outbound message after clicking Send Direct Message is fixed. (SMD-7121)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.012.15.