Set Default Route

Use this block to set/change the default route number at any time. Can override the default destination set by the Default Routing block. Once set, this will be applicable for the entire duration of the strategy unless overridden by another Set Default Route block in the workflow execution.

The Set Default Route block has the following properties:

Name Property

Find this property's details under Common Properties.

Block Notes Property

Find this property's details under Common Properties.

Exceptions Property

Find this property's details under Common Properties.

Condition Property

Find this property's details under Common Properties.

Logging Details Property

Find this property's details under Common Properties.

Log Level Property

Find this property's details under Common Properties.

Enable Status Property

Find this property's details under Common Properties.

Destination Property

Enter the DN number for the default destination.

Device ID Property

If specified, ORS will play treatments itself; otherwise, treatment playing is delegated to URS. The device should specify the DN where the call is currently located. If the call is on multiple DNs, specify the DN for which the treatment will be applied.

Users can enter a value or select any runtime variable from the dropdown.

Hints Property

This property is for future use by Orchestration Server. Its use will be described in various action elements reference in the Orchestration Server wiki

Extensions Property

Select the variable to retrieve extensions data in dialog. setdialogdefaultdest.done as described in the Orchestration Developers Guide, Orchestration Extensions, Dialog Log Interface section of the Orchestration Server Wiki.

ORS Extensions Property

Starting with 8.1.4, Composer blocks used to build routing applications (with the exception of the Disconnect and EndParallel blocks) add a new ORS Extensions property.