8.5.003.32

Workforce Management Server Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
08/15/16	Hot Fix					X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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The Performance > Intra-Day view in Web for Supervisors now shows the correct Variance statistics for Multi-Site Activities (MSA), independent of other selected statistics in the view. Previously, the Variance statistic values for MSA were inconsistent because they were dependent on other statistics that were selected in the view. (WFM-26237)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.003.32.