Jump to: navigation, search

DayChunk

Section: ETL
Default Value: 7
Valid Values: Any integer between 1 and 31
Changes Take Effect: Immediately
Dependencies: Should be less than (DaysBack+ DaysAhead)

Specifies the number of days that will be processed at a time.

The tracked day range is defined by the values set in the DaysBack and DaysAhead parameters and is processed in the specified chunks of data. So, this parameter determines the size of transaction.

Larger transactions require more memory and other resources, but can be processed faster.

DaysAhead

Section: ETL
Default Value: 14
Valid Values: Any integer between 1 and 365
Changes Take Effect: Immediately
Dependencies: None

Specifies the number of days (from current date) in the future to track Fact data.

DaysBack

Section: ETL
Default Value: 14
Valid Values: Any integer between 0 and 365
Changes Take Effect: Immediately
Dependencies: None

Specifies the number of days (from the current date) in the past to track Fact data.

tz_mode

Section: Server
Default Value: iana
Valid Values: iana, posix
Changes Take Effect: After restart
Dependencies: tzdb
Introduced: 8.5.220.06

When the iana mode is set, WFM Server will send a time zone description according to https://www.iana.org/time-zones in response to the request to provide time zones, indicating the IANA/Olson time zone.

When the posix mode is set, WFM API (used by WFM Web) will not use the built-in Java API for the IANA time zones, instead it will use the time zone information returned by the WFM Server to calculate DST times. It is a workaround for the situation when WFM Server was updated to use the latest time zone database but the WFM Web or Java on the client side was not updated to use the latest time zone information.

8.5.220.06

Workforce Management Server Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
10/23/23 Update X


Helpful Links

Releases Info


Product Documentation

Workforce Management Server

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • A new option tz_mode is added as a workaround for the situation when WFM Server was updated to use the latest time zone database but the WFM Web or Java on the client side was not updated to use the latest time zone information.
    When tz_mode is set to posix, the WFM API (used by WFM Web) will not use built-in Java API for the IANA time zones, instead it will use the time zone information returned by the WFM Server to calculate DST times. (WFM-36818)
Important
WFM Web 8.5.220.07 or higher is required for this functionality.


Resolved Issues

This release contains the following resolved issues:

The WFM ETL no longer gets stuck. Previously, the ETL cycle could get stuck and never finish when the ETL configuration had a long DaysBack/DaysAhead period and the configured DayChunk was small. (WFM-37054)


Upgrade Notes

No special procedure is required to upgrade to release 8.5.220.06.

This page was last edited on November 3, 2023, at 16:18.
Comments or questions about this documentation? Contact us for support!