8.5.218.07

Workforce Management Server Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
03/04/21	Update						X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Managment

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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WFM Server now processes Time Off requests applicable to bidding periods only after the bidding period processing start date. Previously, WFM Server incorrectly granted Time Off requests before the bidding period processing start date, due to incorrect internal data caching. (WFM-33486)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.218.07.