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8.5.401.24

Speech and Text Analytics Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/11/15 Hot Fix X

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Releases Info


Product Documentation

SpeechMiner

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • Significant SQL server performance improvements have been made, most notably in an SQL Cluster environment. (PRSM-14214)
    Important
    The significant SQL server performance improvements are only relevant for hot fixes 8.5.003.01, 8.5.300.07, 8.5.401.24 and 8.5.501.05.

Resolved Issues

This release contains the following resolved issues:


When you export a report to a PDF file, the report now runs on the correct date range and the correct results are displayed. Previously, the report was run on the wrong date range and displayed the wrong results. (PRSM-14162)


Searching for an agent now yields results within 10 seconds. Previously, the search results took over a minute to appear. (PRSM-14150)


Audio interactions originating from GIR are now categorized correctly. (PRSM-14324)


Program ID is now read correctly from GIR via the GRECORD_PROGRAM parameter. (PRSM-14328)


Upgrade Notes

To upgrade to release 8.5.400, refer to the SpeechMiner 8.5.x Upgrade Guide.

This page was last edited on July 11, 2017, at 18:51.
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