8.5.510.28
Speech and Text Analytics Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 08/25/19 | Hot Fix | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release contains the following new features and enhancements:
- Language
- Spanish numbers in the Spanish US language have been added to the English US language and English US language numbers have been added to the Spanish US language. (PRSM-25589)
Resolved Issues
This release contains the following resolved issue:
When you select N/A for a Quality Management form Scale question during an evaluation session, the total score is now calculated as expected. (PRSM-25627)
When a text interaction contains a line similar to the following example, the Recognition task no longer fails. For example, $90 + $9.75 + $3 equals $102.75 times 2 = $205.50, not $210.25? (PRSM-25602)
When an interaction's duration = 0 the Media Player now displays a "No Audio Available" message. Previously, there was no indication on the Media Player that an interaction with duration = 0 did not contain audio. (PRSM-25169)
When you playback an interaction, the wave graph now loads for a recording with a long duration. Previously, the wave graph did not load for a recording with a long duration and when this happened you could not click the wave graph to move to a different portion of the interaction. (PRSM-24296)
When the Index Backup task fails, the system now automatically attempts to perform a backup. Previously, when the Index Backup task failed, the system did not automatically attempt to perform another backup and you were forced to manually restart the system to backup the index. (PRSM-25185)
The Available Templates page in the SpeechMiner User Manual no longer includes broken links. (PRSM-25652)
Upgrade Notes
To upgrade to release 8.5.510, refer to the SpeechMiner 8.5.x Upgrade Guide.