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8.5.502.04

Speech and Text Analytics Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
02/10/16 General X

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SpeechMiner

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Important
This version was first released as a Hot Fix on 02/09/16.

Resolved Issues

This release contains the following resolved issues:


When working in an Analytics deployment, SpeechMiner can now correctly recognize silence time during English, Spanish and Turkish language interactions recorded in Stereo mode. (PRSM-15572)

As part of this correction, run the following SQL command after installing this release:

update nleparams set SEG_LEN=4000
update GenRecRecognizeCommandArgs set value='2000' where language=-1 and cmd='nnetLatgenArgv' and arg='--max-active'
update GenRecRecognizeCommandArgs set value='5' where language=-1 and cmd='nnetLatgenArgv' and arg='--lattice-beam'
INSERT INTO [dbo].[GenRecRecognizeCommandArgs] ([language], [cmd], [arg], [value]) VALUES (16, N'latticeToCtmConfArgv', N'--acoustic-scale', N'0.0909090909')
INSERT INTO [dbo].[GenRecRecognizeCommandArgs] ([language], [cmd], [arg], [value]) VALUES (16, N'nnetLatgenArgv', N'--acoustic-scale', N'0.0909090909')
UPDATE versionTbl SET version='8.5.502.95'


In order to use Arabic recognition in your system, please contact Genesys Customer Service. (PRSM-15398)


Upgrade Notes

To upgrade to release 8.5.502, refer to the SpeechMiner 8.5.x Upgrade Guide.

Important
When upgrading from a version preceding 8.5.502 to 8.5.502 or later, all interactions are re-indexed. During the re-index process, all SpeechMiner functionalities, except searching by term function as expected.
This page was last edited on July 11, 2017, at 18:51.
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